Warranty

Warranty Policy:

Our company stands behind the quality of our products and is pleased to offer a Limited 1 Year Warranty for all hearing aids purchased from our online store. We strive to ensure that our customers have the best possible experience with our products.

Warranty Coverage:

The hearing aids are covered by this warranty for a period of 1 year from the date of purchase, guaranteeing freedom from defects in materials and workmanship. In the event of any defects, we will, at our discretion, repair or replace the hearing aids. This warranty covers all parts and labor required for the repair or replacement.

Exclusions:

Please note that this warranty does not cover damage or defects resulting from misuse, such as exposure to water, drops, impacts, or extreme temperatures. It also does not cover alterations made to the hearing aids or unauthorized repair attempts by anyone other than our authorized technicians. Loss or theft of the hearing aids is not covered under this warranty.

Claim Process:

To initiate a claim under this warranty, please contact our customer service team and provide your purchase information along with a description of the defect. Our team will guide you through the claim process and provide instructions accordingly. If the hearing aids need to be returned for repair or replacement, you will be responsible for the shipping costs to send them to us. However, we will cover the cost of shipping the repaired or replaced hearing aids back to you.

Additional Information:

This warranty grants you specific legal rights, and you may have additional rights that vary from state to state. If any provisions of this warranty are deemed invalid or unenforceable, those provisions will be disregarded, and the remaining provisions will still be upheld. We are committed to delivering the highest level of service and support to our customers. If you have any questions or concerns regarding this warranty or your hearing aids, please don't hesitate to contact us.